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STEP CG is the fastest growing, 1st 5G Certified, Elite Cradlepoint Partner in the world. We provide traditional wired network engineering along with our 5G Team’s cellular networking solutions, specializing in Primary LTE as WWAN and Private-Networks builds for Gov, SMB and Enterprise clients across the IoT, Mobile and Branch verticals in the U.S.

STEP CG

  Chris VonHoene
  513-795-6000
  https://www.stepcg.com

  50 E RIVERCENTER BLVD STE 900 Ste 900
COVINGTON, Kentucky 41011-1683 United States

  Have Partner Contact Me

 

Locations

 

Headquarters

50 E RIVERCENTER BLVD STE 900 Ste 900
COVINGTON, Kentucky 41011-1683 United States
Phone: 513-795-6000

 

Services

 

PASSION LED US HERE When you choose STEP CG, you get a trusted partner that understands your business strategy. We’re a leading managed IT, security and cloud services provider with award-winning, nationwide solutions. We support a full portfolio of networking, voice, security and professional service solutions. Our network technology solutions are powered by strategic engineers and best of breed technologies across a wide range of industries. STEP CG provides solutions that are optimized for business efficiency and agility. We work diligently to ensure your IT environment is as secure, agile and resilient as the spirit of your business. Plus, our engineers have the highest certifications from the world-class technology vendors you know and love. Click the link to learn more!

STEP CG provides intelligent managed services that can help your organization leverage and maintain its current technology, allowing you to get back to doing what you do best. We believe it is vital to share in our clients' success by becoming an extension of their technical team. Going beyond learning the ins and outs of your organization, our team will work diligently with stakeholders and internal support teams to provide you the highest level of support while removing the complexities out of technology. Discover what your business is capable of when you partner with STEP CG. We help you achieve more by making your technology work for you, not against you.

Allowing your employees to connect their mobile devices – including laptops, cell phones and tablets – to your network in the office certainly isn’t a new idea to businesses, especially with the Internet of Things (IoT) on the rise. It’s necessary to keeping your day-to-day functions operating at peak performance. So, when it comes to looking for an IT provider to partner with for mobile connectivity solutions, STEP CG is the most strategic choice for your business. We give you a competitive edge because our engineers have in-depth training in the hardware, platforms, installation and support you need to work with the most reliable connection. Our team meets with you to learn the ins and outs of your business and so we can understand what goals you’re striving to achieve. From there, we make it our mission to help you get there. We’ll help you decide which technology is best for your workforce, whether its 4G, 5G, LTE – or even 6G down the road!

Cloud computing and cybersecurity aren’t the only hot topics in the technology and business worlds. Enterprise Internet of Things (IoT) is an advancement in technology that enables physical things with embedded computing devices – think, tiny computers – to share data over a network without requiring your team to do any of the work. Implementing Enterprise IoT into your business can enhance efficiency, facilitate new business models and align physical operations with digital assets in real-time. If you’re not sure where to get started and don’t have an expert on your team, you can count on STEP CG’s IT solutions for enterprises to help you develop and execute a plan. Our engineers are a team of passionate IT disruptors and have had extensive training in the services and hardware – including routers for IoT applications – you need to use this technology to your advantage.

Logistics, retail, restaurants, hospitality – what do these industries all have in common? They all move at the speed of light, and they need a technology infrastructure that can keep up. Running a fast-paced business and managing the state of your technology isn’t always possible, and that’s where the STEP CG team comes in. We value hard work and understand the dedication it takes for your team to achieve success. To help you reach your goals, we’re committed to working just as hard as you do, providing industry-specific IT services for the logistics, retail, restaurants and hospitality industries. Our IT services ensure that your infrastructure operates at peak performance and doesn’t interrupt your busy day. We’re here for you along every step of the way and look forward to serving your business. With Our IT Services for Logistics, You Get: Enhanced Security Streamlined Operations Boosted Efficiency High-Functioning Tech Iron-Clad Security Remote Access to Data

Between communicating with colleagues over email and accessing and sharing essential data and files, your day-to-day productivity relies pretty heavily on your technology operating at peak performance. And living in a 24/7, on-the-go business world, the pressure is on to embrace many technological innovations such as cloud computing and mobile access to all data. The only thing more pressuring than to implement these new technologies is keeping them running smoothly and securely. STEP CG offers cutting-edge IT solutions for the public sector. We’re a passionate team of IT disruptors, and we take the complexity out of maintaining your technology. Your success is our success, and we’re motivated to help you achieve more in your workday. Our highly-skilled engineers work diligently to provide the IT services you need including managed IT services, networking solutions, managed security services and more. #ProudToServeThoseWhoProtectAndServe With Our IT Solutions for Healthcare, You Get: Enhanced Communication Increased Collaboration Maximize Efficiency High-Functioning Tech Iron-Clad Security Flexible Access to Data

When your employees are working from your office, they’re connected to your network where they can easily access the internet, any printers and fax machines, connect to other IT resources, share data with each other, and more. You take the security of your network seriously, so your team can go about their workday with peace of mind. But what network are your remote employees supposed to connect to? Or better yet, what if your entire team has to work from home, like many have had to do during the COVID-19 pandemic? The answer to these problems is a remote access VPN. And fortunately for your business, STEP CG offers some of the best remote access VPN solutions. This gives your remote employees – or any employee that needs it – access to the network in your office from wherever they’re working. Plus, accessing your company data from a remote access VPN keeps your data protected even if an employee is on public WiFi.

There’s no denying that the wireless network has changed the way we work and where we get our work done. Employees no longer have to chain their productivity to a particular desk or part of your office, but if your wireless network isn’t performing at the highest capability, it’s likely your team will experience connection problems that lead to extended downtime, lowered productivity and employee frustration. At STEP CG, your success is our success. We want you to have the best technology solutions that help you get more done faster so that you can achieve your big-picture goals. Our wireless network solutions ensure that your connection is never interrupted or down for extended periods of time. When you partner with STEP CG, we’ll evaluate your wireless network to expose any weaknesses. From there, we’ll deliver the custom wireless network solutions your business needs, and perform routine health checkups to make sure your team is always getting the best connectivity.

Enhanced connectivity is the key to minimizing downtime and getting the most done in your day-to-day operations. And with the business world moving towards operating out of the cloud more and more, many organizations are turning to SD-WAN as a Service. SD-WAN as a Service is a solution that applies software-defined networking technology to WAN connections. Why should your business care? Well, because it provides more consistent and efficient data transport, lowers costs, maximizes uptime, and boosts productivity. Navigating the waters of SD-WAN and other wired solutions can be tricky, but it’s something you can cross off your to-do list when you partner with STEP CG. Our engineers are trained experts on the in-depth technical knowledge required to successfully install and maintain SD-WAN for your business. We know the value of solutions that meet your unique and complex needs, so you’ll never get anything but customized support from STEP CG. With SD-WAN as a Service, Your Business Gets: Increased Bandwidth Full Visibility Centralized Management Greater Business Agility Enhanced Responsiveness Expert Support

What is Private LTE? There’s tremendous potential and significant momentum for Private LTE and shared spectrum such as CBRS in enterprise networking. PLTE/CBRS is a secure, reliable, high-performance, and cost-effective alternative to Wi-Fi in large areas such as large campuses, ports, venues warehouses, airports, manufacturing plants, and as a foundation for smart cities. A Private LTE ecosystem is comprised of partners and equipment combining various hardware platforms; on-premises servers, applications, and services; and public cloud services to consider. With private LTE, organizations are bringing the scale and technology of the carrier, into the enterprise. Wi-Fi is largely considered a non-secure, or easily hackable, platform. PLTE/CBRS networks have restricted access based on SIM cards and have configurable network topologies so IT can leverage best practices in cybersecurity design. You can feel comfortable knowing that the same security that the carriers have enjoyed for years, is now available to the enterprise.

Your network should absolutely be a priority for your business – but unless you already have someone on staff with extensive network-building experience, you shouldn’t have to take time away from your operations to learn how to create a strong foundation or settle for a weak infrastructure. After all, configuring and operating routers, firewalls and WAN optimizers while navigating the waters of VPNs and NAC policies is time-consuming for even the most experienced engineers! Our Network as a Service (NaaS) provides you with all of the networking services and knowledge you need to build a robust infrastructure without sacrificing your own time or resources. Our insight and expertise reduce many of the costs associated with technology-related tasks, making your monthly IT expenses much more predictable. Plus, because we’re always proactively monitoring and maintaining every facet of your network, we spot red flags before they turn into full-blown issues that cause extended downtime. Find out how else NaaS can benefit your business and why STEP CG is the right team to entrust. With Network as a Service, Your Business Gets: Reduced Costs Proactive Maintenance Optimized Systems Enhanced Security Maximized Levels of Uptime Expertise and Experience

Any CEO would agree that their number one priority is to do whatever it takes to increase ROI and gain a competitive edge. One of the easiest ways to do that is by harnessing the power that lies in implementing cutting-edge technology within your day-to-day operations. You know that your network is the backbone of your environment and that if it's built on a solid foundation and maintained properly, your team will stay productive. But when you're not sure where to start or how to make your network robust, lean on the STEP CG engineers for expert guidance. Our IT consulting services give you the strategic advice and the roadmap you need to build a network that will leave your rivals in the dust. We assist with network assessments, design, implementation, security, and more. We'll never lead you astray, and whenever you have a tech-related concern, you can rest easy knowing we're just one phone call away. With Our IT Consulting Services, Your Business Gets: Reduced IT Spending Expert Knowledge Customized Strategies On-Demand Support Boosted Efficiency Expert Insights

The heart of any organization, and in some cases the weakest link, is the network. Everything from the coffee marker to the phone system is now interconnected with a mesh of radio waves and a fabric of wires, making it even more important to know precisely what's talking to what. If the network goes down - production (and coffee) comes to a complete halt! Fortunately, STEP CG offers the network and server monitoring your team needs to knock out their to-do list and help you grow your business. We're your go-to technology partner for making the complex simple. Our certified engineers are experts in the latest techniques and technologies, including your network, servers, routers, switches, firewalls, and more. We'll assess your current network infrastructure before determining the best solution to harden your security and optimize throughputs and applications. From there, we provide proactive monitoring and maintenance to ensure your network and servers are operating at peak performance, so your workflow is never interrupted. With Our Network and Server Monitoring, Your Business Gets: Minimized Downtime Simple Scalability Increased Visibility Routine Updates Multi-Layered Security Controlled Costs

You have a big vision for your business and you’re working hard to get there. You’ve invested in the best-in-class technology to make your day-to-day workflow as efficient as possible, but how can you be sure that you’re taking full advantage of all of its capabilities? And how can you track the changes in your productivity? As your trusted IT services partner, STEP CG gives you insights on how your technology is moving you forward on the STEP CG Dashboard with data analytics for business success. We understand better than most how much power lies behind analyzing data, and we know exactly how to use those numbers to optimize the performance of your technology. With Data Analytics for Business, You Get: Helpful Insights Expert Knowledge Sharper Strategies On-Demand Support Competitive Edge Peace of Mind

There’s a lot of buzz around cybersecurity in the business world today, and with how many cybercriminals are out there trying to get their hands on data that doesn’t belong to them, it’s understandable. But how much thought have you put into the security of your physical infrastructure? If your way of protecting your technology is by locking the front door on your way out at 5:00, it may be time to consider our IT physical security services. At STEP CG, we recognize that ensuring the physical safety of your technology is just as big a deal as securing your business on the internet. That’s why we offer IT physical security services that include video surveillance, access control and more. We’ll help you prevent any unauthorized access to your physical infrastructure, and make sure you have easy ways to monitor the activity around your technology. With Our IT Physical Security, Your Business Gets: Access Control Minimized Threats Lower Overhead Costs Faster Response Times A Fail-Safe Plan Support from Our Team

Day in and day out, hackers look for ways to actively attack your people, your network and your applications. Their goal is to expose holes in your infrastructure, exploit vulnerabilities in your security, and gain access to sensitive data assets such as personally identifiable information, customer payment card data and protected health information. Or worse – they may aim to bring your operations to a screeching halt via ransomware. STEP CG offers a Cybersecurity Risk Assessment to identify gaps and vulnerabilities within a company’s cybersecurity program that could result in unnecessary risks to the information technology infrastructure, organizational processes or sensitive information. The executive level and detailed technical reporting provided after the assessment offer a holistic view of the underlying and immediate risks facing the organization, along with a detailed and prioritized list of actions to mitigate those risks, based on the likelihood and potential impact of each threat. With Our Cybersecurity Risk Assessment, Your Business Gets: Insight into network vulnerabilities Internal and External Penetration Testing Technical-level detailed reporting Manage security risks precisely Key personnel interviews and observations Strategic recommendations for improvement

Your data, technology and employees are critical to the success of your business. When it comes to disasters, they don’t all have to be of the same caliber as the COVID-19 pandemic to disrupt your daily operations and bottom line. They can happen at any given moment, so are you prepared to adapt to them and keep downtime to a minimum? If not, don’t panic – STEP CG is here to help. As your trusted managed IT services provider, we take the future of your business seriously. We’re not successful unless you are, and our goal is to be part of your success story. We understand the importance of being prepared for the unexpected, so we learn the ins and outs of your organization before creating the perfect business continuity plan to protect your future. With Our Business Continuity Plan, Your Business Gets: Reliable Uptime Strategic Planning Peace of Mind Secured Data Proactive Management Access to IT Experts

It’s not always about what you say, but how you sound when you say it. If your telecommunications are still running through an antiquated wall jack, the only thing you’re communicating is that your company is stuck in the past. With business VoIP phone service from STEP CG, every call will resonate clear and true. Our business VoIP phone service provides you and your team with the reliable and feature-filled communications experience needed to be successful each workday. This modern technology sends calls through the internet, rather than old-fashioned phone lines. This means you’ll be able to access telecom services from anywhere with an internet connection. VoLTE can also be provided by merging LTE or 5G with standard VoIP telephony hardware. Speak with a STEP CG Network Ninja to get connected today! With Our Business VoIP Phone Service, Your Business Gets: Greater Flexibility Increased Call Clarity Savings for International Calls Reliable Video Conferencing Call from Any Internet Connection

Schools and universities have one of the most important and impactful roles in society – arming the next generation with knowledge and power. Now more than ever, technology is present both inside and outside of the classroom. So, if your tech isn’t advancing the way students learn, it may be time to graduate your infrastructure to the next level. Our IT support for schools is designed to help you reach your goal of enriching the minds of the students entursting you with their future. Shaping and strengthening their minds is a responsibility you don’t take lightly, and that’s why we treat your technology as if it were our own. STEP CG’s IT support for schools includes managed IT services, networking solutions, managed security services and more for K-12 and higher ed. With Our IT Support for Schools, You Get: Secured Data Increased Efficiency Enhanced Productivity State-of-the-Art Tech Rapid Incident Response Access to Tech Support

It doesn’t matter whether you’re running a private doctor’s office, a hospital or a pop-up healthcare center to fight against COVID-19; your skills and services are essential to your community. That means your technology infrastructure must be able to keep up with your demands to store private patient records, communicate and collaborate with colleagues, access medical research, and more. You have enough critical work to do, why not leave your technology tasks to the experts at STEP CG?> We believe in the mission of healthcare workers, and our mission is to serve you with the IT solutions you need in the same way that you serve your patients. Due to the recent COVID-19 pandemic, we know many hospitals have been overwhelmed, and mobile testing sites have had to pop-up overnight. To help ease this burden, we’ve been providing the healthcare industry with mobile and temporary solutions. With our networking solutions, managed IT services, security services and more, we support your technology so that your technology supports you. With Our IT Solutions for Healthcare, You Get: HIPAA Compliance Support Vendor Management World-Class Security State-of-the-Art Tech Real-Time Reports Access to Experts

 

Videos

 

 

Clients

 

 

Watch how Collinsville Community Unit School District #10 is doing its part to close the digital divide by launching a Private LTE Network that will bring internet connectivity to approximately 500 students in the Fairmont City and State Park communities. https://www.youtube.com/watch?v=WnGHlIz8mYE

 

 

 

STEP CG's team of highly talented engineers worked alongside one of the largest school districts in the country. Together they designed and implemented a seamless, secure and reliable network solution for every student and staff member in Duval County. https://www.youtube.com/watch?v=dckIIMi_Iho

 

 

 

Read the full story here: https://info.stepcg.com/hubfs/Assets/success-story/pdf/STEPcg_Scott_County_SuccessStory.pdf?hsLang=en

 

 

Get the full story at https://info.stepcg.com/hubfs/Assets/success-story/pdf/STEPcg_Memorial_Health_SuccessStory.pdf?hsLang=en

 

 

 

Get the full story at https://info.stepcg.com/hubfs/Assets/success-story/pdf/STEPCG_JBT_Aero_Tech_SuccessStory.pdf?hsLang=en

 

 

 

Get the full story at https://go.stepcg.com/hubfs/Assets/STEPCG_SD%20WAN_SS_KyStatePolice.pdf?hsLang=en

 

 

 

See the full story at https://info.stepcg.com/hubfs/Assets/success-story/pdf/STEPCG_BoyntonBeach_SuccessStory.pdf?hsLang=en

 

 

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