RCN Technologies

Locations

Headquarters

200 JENNINGS AVE
KNOXVILLE, Tennessee 37917-7127 United States
Phone: (865) 293-0350

Services

NOC - Network Operations Center

Add a NOC license to your deployment for 24/7 managed support Configuration Updates - Activation Assistance - Failover Facilitation and Monitoring - Network Outage Support 24/7 Managed Support Expert IT support is available around the clock Instant Notifications Receive real time email alerts when an issue is detected Your IT Safety Net Request device maintenance, software updates, & more

Out of Band Management

The Out of Band Management (OoBM) Kit is a critical resource for IT operations to remotely check into the status and health of any device or application operating within a business’ network. Opening a secure tunnel, outside of the local network, provides access to devices requiring health checks, status updates, security patches, and more. Utilizing a powerful LTE wireless network, the OoBM solution allows you to access your network as you normally would without the need to physically be at the location. Combine this with Remote Connect, a feature of Cradlepoint’s NetCloud Manager, and you can access your network router and other key business appliances such as the POS system, security solutions, and VPNs. This Out of Band Management solution can replace costly dial-up solutions while providing flexibility to see up to 8 different devices at any remote location.

POTS Line Replacement

Plain Old Telephone Service (POTS) lines are a century-old technology at the end of an era. With providers either substantially increasing monthly costs or dropping support altogether, the time is now to start thinking about a replacement. Our POTS Line Replacement Kit creates a reliable LTE network that connects all of your non-emergency phone lines, often for a cheaper price than what you’re currently paying. This system also gives you access to the Virtual Monitoring Center, which not only gives you the ability to see your entire network of devices from the palm of your hand but also provides you with instant notifications on connectivity status.

PNK - Pop-Up Network Kit

Cloud-Managed Pop-Up Temporary & Secure Wi-Fi Networks. RCN has exclusively built this special connectivity kit for helping vital organizations (healthcare, education, and public safety) proactively provide secure and reliable internet access to temporary pop-up centers for serving the public and modified operations. This kit is designed to be all-in-one and doesn’t require additional hardware to be operational. We’ve put together this crisis solution kit for vital organizations to make procuring and getting up to speed as simple and quick as possible. Common Use Cases - Medical - Construction - Day 1 Internet - Disaster Recovery - Election Sites - Public Safety - RF Testing A fully ruggedized network in a box solution that keeps teams, devices, and more connected from anywhere. Portability – Lightweight, take this solution anywhere and connect multiple users Low Cost – Best-in-Class pricing compared to other providers Purpose Built – Customizable, build your own PNK with multiple Antenna and Cradlepoint configurations. 16 Hours Battery Life – Without charging Enterprise Grade Hardware – R1900 with MAKO 5G Antenna from Panorama Antennas, our PNK can propagate a strong signal with the lid closed Advanced Security & Management – Via NetCloud, supports VPN tunneling, GNSS, dead reckoning, and more advanced networking requirements Activations – Generate more SIMs. We work with you to activate BAU on the best plans What’s In the Kit? - Cradlepoint COR IBR900 ruggedized Gigabit-Class LTE router with Wi-Fi (with 3-year NetCloud Manager Mobile Essentials software license) - 3-year Cradlepoint NetCloud Mobile Advanced upgrade (includes Advanced Threat Protection) - Parsec Golden Retriever Antenna Case - Voltaic V88 External Battery Pack - Cradlepoint COR Power Adapter - Barrel to 4-PIN Power Adapter

NERGY - Network Infrastructure Solutions

Extend Your Network Anywhere with NERGY - SmartCity Product of the Year Winner No Power? No Problem - NERGY offers standard, Adaptive, and Solar Powered Options Built with Security in Mind- We use the only endpoint hardware trusted by the White House Endless IoT Add Ons Available- Compatible with thousands of Iot devices and sensors Traditional wireline internet is limited by reach, high install costs, and lengthy buildout times. With our wireless solution, organizations can easily extend their connectivity infrastructure using a 5G or LTE network. NERGY is a wireless infrastructure solution that provides secure internet access for IoT sensors, construction sites, parks and greenways, town squares, corporate campuses, and more. Ideal for any organization that needs to bring connectivity where wired is too costly or cannot physically be ran, NERGY has several power options to fit any deployment scenario.

Fleet Connectivity Solutions

Mobile routers, antennas, mounting hardware, and professional installation for connected fleets of all sizes. Our in-vehicle solutions go anywhere that people want or need Internet connectivity. They’re cost-effective, highly-reliable, ruggedized solutions that are both easy to deploy and easy to manage. Benefits – An easy, reliable way to receive enterprise connectivity on the road and challenging environments. Off-the-shelf simplicity: Our hardware offers an easy, all-in-one approach to setting up Internet connectivity where wired or WiFi connections aren’t available. Multiple-network interoperability: Our solutions provide in-vehicle networking that works with virtually all of the wireless carriers in the markets we serve. Cloud-managed fleets: We have best-in-breed applications and “one-to-many” management for fleets. Improve productivity, reduce costs, and enhance the intelligence of your fleet network with this cutting-edge network management and application platform. Organizations expect to be able to connect wherever they are, including on the way from one place to another or when they’re working away from the office. Our solutions can support: Online onsite: The need to connect multiple laptops and other devices onsite Mobile office: The need to prepare and print documents like invoices on the spot Courtesy WiFi: The desire to offer Internet access as a perk to passengers Mission-critical connectivity: The need for public servants to stay connected to offer better service to their communities.

Rolling Wi-Fi Learning Center Kit for Buses

Cloud-Managed Mobile Wi-Fi Broadcasting from Buses. We built this special connectivity kit for helping school systems proactively provide mobile, secure, and reliable Wi-Fi internet access to the homes of students throughout their districts by using existing bus fleets. This kit is designed to be all-in-one and doesn’t require additional hardware to be operational. Having reliable, consistent network connectivity is considered essential for any school district. What districts may not consider, however, is the importance of having that connectivity extend to all the locations students may visit on an average day. Whether students are traveling via school bus for a sports competition or are lacking Internet access once they return home, school buses can keep students and their families connected to the educational tools that matter most. For many school districts, equipping school buses with WiFi is shifting from luxury to necessity. As students, teachers, and families increasingly rely on the Internet and cloud-based tools as part of the educational experience, bus connectivity can become an essential part of a district’s network infrastructure. Features & Benefits - Mobile 4G LTE Connection - Two Wi-Fi Radios - Estimated 100Mbps download speed; 20-25Mbps upload speed - Up to 500 feet of expected Wi-Fi Broadcast Range - 256 Simultaneous Users Supported - Configure, manage, troubleshoot remotely with NetCloud Manager software - CIPA-Compliant Cloud-managed security and content filtering - In-Bus Solution Converts Vehicle into Rolling Hotspot - Secure Connectivity for Network Access What’s In the Kit? - Cradlepoint COR IBR900 ruggedized Gigabit-Class LTE router with Wi-Fi (with 3-year NetCloud Manager Mobile Essentials software license) - 3-year Cradlepoint NetCloud Mobile Advanced upgrade (includes CIPA filtering) - AG60 5-Lead Cradlepoint 2XLTE 2XWIFI GPS-BB Antenna

K-12 Virtual Education Solutions / Distance Learning / Remote Learning / Home School / Take Home Internet Kit

We specialize in equipping and connecting students and teachers with reliable virtual learning solutions. We simplify procuring, provisioning, and deploying LTE wireless-connected devices for students and teachers. We work with your wireless sales representative to find the best solution for your district at the best price. - Procurement Made Easy - - Provisioning Done Right - Popular categories for K-12 customers:  LTE/Wi-Fi Hotspots & Routers (CIPA Compliant and non-CIPA-compliant options)  LTE-Enabled Chromebooks  LTE-Enabled Tablets & Smart Phones  LTE/Wi-Fi Pop-Up, Rolling Wi-Fi, & Take-Home Internet Kits Rely On Our Experience: - 281+ School Systems Served - 1464 Federal, State, and Local Agency Customers - Woman-Owned Small Business - 2020 Inc. 5000 List - Nationwide Presence (Regional locations: Tennessee, California, Texas, Wisconsin, & Idaho) - Cradlepoint National Elite Partner - Panorama SuperVAR Hotspot & LTE Services We’re here to help get school districts connected as quickly as possible. We provide professional fulfillment services for all connected device needs and can get those devices assembled, kitted, tagged, activated, and deployed (ask us how we can provide this at no extra cost).  SIM Card Insertion  Kitting  Battery Testing  Network Acquisition  Asset Tagging  Setup for Connecting Out-of-the-Box  CIPA-Compliant Security Setup  Deliver Direct to Local School/Campus Partner - Cradlepoint - Peplink - Inseego - Cisco - and more! Purchasing Contracts 6 Contracts. 290,000+ Items. Unlimited Value. Maximize procurement power, options, and time by using purchasing contracts with RCN Technologies. - NCPA - GSA - PEPPM - NASPO ValuePoint -Texas DIR - OETC

Emergency Blue Light Phones

Enhance public safety infrastructure and deter would be criminals with 5G & LTE wireless technology. Instant Notifications Alert first responders the moment a Blue Light Phone is activated Video & Audio Integration Help responders better prepare for the situation with live audio and video Solar Power Available Deploy your Blue Light Phone anywhere with solar powered options Solving the Need for Reliable Emergency Communication Each Blue Light Phone houses an internal VoIP phone system. Choosing VoIP over a wired connection enables cloud-based features like live monitoring and device management across locations. We’ve partnered with the T-Mobile to ensure your towers and call boxes have the strongest signal available – no matter where they are. Dual-SIM modems available for additional fallback. Traditional Blue Light Phones are wired into the ground via POTS lines. These lines are being decommissioned and have led to towers not working when needed. We replace your POTS lines with an all-digital solution to remove your reliability on an outdated infrastructure.

Remote Solutions

We have the capability to support vital remote communication and operational infrastructure needs for our Healthcare, Public Safety, Education, and similar mission-critical organizations.

5G & LTE Wireless Failover

Internet downtime can be costly. When an outage occurs, small businesses can lose between $137 to $427 per minute. For enterprises, this cost can reach up to $9,000. 99.99% Uptime Keep your important devices online when you need them most Automatic Activation Turns on automatically when your primary connection goes down Seamless Integration Works with existing hardware or can be bundled with our business internet service Protect Your Business from Downtime Our Failover solutions idle in the background and activates when the smart sense technology detects an outage Cloud manageable via NetCloud to help you identify which devices are using the most data and set priority where necessary. Powerful enough to support business systems, employee devices, and customer devices.

Videos

[Webinar] Cut The Cord: Retail Connectivity Done Right

Despite eCommerce driving more than $900 billion in incremental volume globally, according to Mastercard, 80 percent of sales still happen in the physical store. And the physical store is where consumers will return because they have gone without shopping there for so long. Join experts from RCN Technologies for a 60-minute look into the state of wireless in retail, 5G, failover, and the benefits of ‘cutting the cord’!

[WEBINAR] Private LTE Bridging The Digital Divide

Join RCN Technologies’ Public Sector Solutions team for an info-packed, interactive online workshop for education professionals looking for reliable and creative solutions to today’s distance learning needs. If you’re looking for information on Private LTE and what it can do for you, then this online seminar is for you. What You Get From Attending 1. An overview of improvements that private LTE wireless networks bring to communications, connectivity, and security 2. How private LTE will change the game with community connectivity 3. Productivity and Security gains with private LTE connectivity 4. What’s next with private LTE and what you can do today

[WEBINAR] Creative Wireless LTE Solutions for Distance Learning (RCN Technologies + Cradlepoint)

If you’re looking to solve challenges with virtual formats, connectivity, or simply want to use educational CARES Act funds in an impactful way (and before they expire), this online seminar is for you. What will you get from this online workshop? We’ll be covering valuable information on these five topics in just 30 minutes and answering all your questions about wireless LTE solutions and how you can use them to help your district: 1. An overview of wireless solutions that enable learning from anywhere (homes, buses, community centers, and more) 2. How to simplify and reduce costs related to management and security for 1000s of devices (regardless of location) with Cradlepoint’s NetCloud platform 3. How to efficiently procure and deploy wireless LTE solutions for your district 4. Common pitfalls with consumer-grade connectivity solutions (hotspots) and how to avoid them 5. How to decrease the digital divide within your school district using wireless LTE solutions

[WEBINAR] Ultimate 5G Crash Course

Join RCN Technologies’ TechLab Engineer team for an info-packed, interactive online workshop for anyone wanting answers about what 5G is, how it works, and the security implications of the technology. If you’re looking for insights on how 5G works, how fast 5G can be, and when 5G will really be here—this online seminar is for you. What will you get from this online workshop? We’ll be covering valuable information on these topics in just 60 minutes and answering all your questions about 5G wireless technology. 1.) 5G vs. 4G: What 4G brings and how 5G brings improvements to communications and connectivity 2.) What are the types of 5G: 3 primary categories 3.) 5G Differences in Major U.S. Carriers 4.) How does 5G fit into network security? 5.) What’s next with 5G, forecasting what could be, and what you can do today.

[WEBINAR] POTS over LTE: New Options for Converting Old POTS Lines

Join RCN Technologies' Public Sector team for an info-packed, interactive online workshop for professionals looking for answers regarding POTS line replacements. -If you're looking for solutions that are low maintenance, easy to install, or will save money—this online seminar is for you. Topics Covered: 1. Current state of POTS 2. Modern POTS-to-LTE evolution solution 3. What you can do today

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