CR&R Environmental Services is a successful and innovative waste and recycling collection company. The environmental service company serves more than 3 million people and thousands of businesses throughout numerous countries. They are known for the way they strive to always re-invent themselves to better help their community when it comes to collecting, processing and recycling waste materials with an increased focus on the environment. In order to successfully continue to do this, it became evident that they needed to implement innovative solutions. Opportunity: Even though CR&R was staying on top of using technology and various solutions to their advantage, they still saw areas where they could improve. Specifically with the visibility of their vehicles and drivers, as well as the reliability of the tools they were using. As a supporter in having cameras throughout their fleet for over 10 years, they found that prior to using the ZenduCAM platform in their fleet, there were issues of reliability and visibility. Specifically, they found that their previous solutions were failing at least 70% of the time. This was evident when fleet managers went to review footage, only to find that the recording was not always available. Success: With numerous instances of cameras not recording or storing footage, CR&R decided it was time to research and seek out a new solution. After considering the many options available, they implemented Geotab devices and the ZenduCAM platform as they trusted the reliability and capabilities of the technology. After implementation, they noticed an increased level of visibility, reliability, productivity and reporting. This allowed the CR&R team to not only feel confident in their ability to review possible driving incidents but take the footage and data gathered to update their training and teaching methods.

 

 

DeCarolis places a large focus on customer service and delivering options that focus on fleet up-time. However over time they began to encounter minor issues related to billing, maintenance scheduling, paperwork processing, and driver behaviour reports that had to be accessed in order for their team to remain western and central New York’s premiere commercial transportation company. As a supporter of adopting new technology and solutions, they knew the following issues could be solved with the right telematics solution: Cumbersome process to bill customers accurately as they would need to call in and report what the odometer was reading Concerns of whether proper (and accurate) maintenance was being conducted in a timely manner as maintenance was being scheduled based on engine hours Lack of visibility of engine health related to engine codes and fault codes Lack of available data when customers requested driver behaviour insights Possibility of human error with manual data entry of mileage reporting, engine hours and maintenance scheduling After taking some time to evaluate multiple fleet management options, it quickly became apparent that GoFleet provided the best options to meet their unique needs. Success: After implementing Geotabs and Flex trackers in 2017, DeCarolis found that all of their previous concerns related to billing, maintenance scheduling, paperwork processing, and reporting were addressed. By installing Geotabs and Flex trackers, the DeCarolis team saw instant visibility into their entire fleet. Not only were they able to track the GPS location of vehicles on the road, they were also able to better review vehicle health and performance. In fact, they were able to automate and digitalize a lot of their processes and reports to save time and streamline efforts. Specifically the following was noticed:

 

 

The C3 Group of Companies is a multi-discipline engineering/contracting organization specializing in building science, restoration, industrial maintenance, foundation systems, environmental technologies, and advanced materials. One big problem for C3 Group was scheduling a time with the technician to come in to do the install. On more than one occasion, the technicians just showed up unannounced and expected to be able to do the installs at their convenience. They completely disregarded when C3 Group wanted the installation to be done. After the hassle of setting up the install, when it was finally complete, damage was done to one of C3 Groups vehicles. Billing is another issue C3 Group faced with their old provider. They would often be told one thing from their sales agent but then the message would not be relayed to their billing department. Eventually C3 Group had enough but knew they needed a fleet management system and this is what lead them to GoFleet. Because of the ease of plug and play technology it was easy for C3 Group to make the switch to GoFleet. When we spoke with Matt Crape, IT Manager at C3 Group, the ease of installation was something that really stood out to him: Another feature Matt was impressed with is the initial overview of My.Geotab and how straightforward it is to navigate the software. It can be scary to switch from one provider to another but GoFleet works with their customers to ensure they can properly navigate, understand, and get the most out of the software. The customer service provided by GoFleet is not just an initial service, it is ongoing throughout the entire contract. C3 Group’s previous provider also did not have all the capabilities of the GoFleet solution; one example is engine diagnostic integration. This allows C3 Group to be able to see the engine status of each of their vehicles. The battery died on one of their vehicles and C3 Group was immediately notified; the previous system would not have caught this issue.

 

 

Burnbrae Farms is a fifth generation family owned and operated company for over 70 years that has been working with Canadian farmers who are dedicated to offering tasty and nutritious eggs to communities nationwide. They are one of Canada’s leading egg farmers with farms, grading stations and processing operations across Canada. Burnbrae Farms is a family business with a social conscience that strives to lead in their industry in the improvement of healthy living, progressive animal care and environmental sustainability. The solution that ZenduIT / GoFleet provided surpassed expectations for Burnbrae Farms. They rely on the Geotab system for their daily asset tracking operations by using the map feature which allows for real-time view of driver location, whether they are driving, stopped at a customer or office location, or creating an incident such as speeding or idling. Furthermore, Burnbrae Farms was impressed with the capabilities and ease-of-use of the Geotab system as they relied on it to view the rules that drivers were breaking, which is simply viewed by creating a risk management report. This is a very useful aspect of the system because incidents such as speeding violations can lead to substantial fines up to $10,000. Therefore, by utilizing the reporting features for speeding incidents, Burnbrae Farms can observe which drivers are creating the most incidents in effort to bring that countdown for the fleet as a whole. Burnbrae Farms was adamant on decreasing their fleet’s overall idling time in order to save on fuel costs. Dashboard reports are utilized to receive a summary of your fleet’s progress and determine certain trends so that educated business decisions can be made regarding your fleet. Burnbrae Farms took advantage of this aspect of the system in order to monitor idling time and was successful in trying to reduce the time to an average of less than 4 minutes which is saving them over $1000 a week!

 

 

Speedy Transport Group Inc. started as a local, same-day parcel pick-up and delivery service in 1941. Today, Speedy Transport Group Inc. is a privately owned LTL (less-than-truckload) carrier with terminals in Brampton, Pickering, Montreal, Brockville, London and Windsor. After 7 decades, Speedy Transport has grown to become one of central Canada’s premier carriers and is known for their LTL services on an overnight and second-day basis. After reviewing possible solutions providers, Speedy Transport was excited to move forward with GoFleet to address all of their compliance, training and reporting needs. With the help of the Geotab Drive app, Speedy Transport’s management team has been able to make sure that all of their driver’s were staying compliant to regulations and procedures while ensuring that customers were receiving shipments on time. In fact over the time, drivers also found this technology to be better as they were able to limit entry mistakes (reducing the chance of violations related to incorrect data) and keep their entries up to date. When speaking to safety and security, Speedy was able to leverage the use of dashcams within the Geotab solution to better monitor driver behaviour. This allowed for managers to closely monitor harsh driving incidents and distracted driving. With the ability to conduct real-time alerts and historical trend tracking, their team was able to pinpoint and correct risky driving behaviors.

 

 

Rogue Transportation has been offering transportation and logistics services to healthcare customers across Canada for over 30 years. Rogue provides its customers with GMP-compliant warehousings for storage and distribution of drugs and medical devices, transportation solutions for shipments of nearly any volume or weight as well as ambient and cold chain (2-8°C and 15-25°C) services in Ontario and Quebec. As of today, Rogue Transportation has been using the ZenduIT TruckMate Integration application for 5 years consecutively – praising the product and its features. Rogue’s Dispatch Team was initially using the TruckMate solution independently but decided to incorporate the Geotab Drive integration to help their team manage orders more effectively. As soon as it was implemented, their Dispatch Team quickly realized that they needed to update the TruckMate Freight Bill Statuses with the information that Geotab provides. The TruckMate Geotab Drive integration helped to automate this process as it linked the Geotab product to the TruckMate world by providing Rogue with real-time information by updating all of the freight bills automatically as drivers report on their status through their phone applications. This effectively eliminated problems and concerns with dispatching and work orders and was quickly adopted as a part of Rogue’s operations. In addition, the solution helped to consolidate the dispatching operation to one place for the fleet managers.

 

 

Swissport Cargo Services is a world-leading cargo service provider that handles cargo at 104 different airports around the world. They are committed to providing the best possible customer cargo service to all of their customers, which lead the company to handle over 4.3 million tonnes annually. Like any massive cargo business, the company has multiple different types of ground support equipment for the airlines they work with. Each of these different vehicles requires a specific skill set and training to operate. Having someone operate the system that has not been trained in using the vehicle can be extremely dangerous. After extensive research to find the perfect fit, they decided that GoFleet had the ideal solution for them. In each of these vehicles, GoFleet implemented NFC Driver ID Readers that allow drivers to “sign in” to each vehicle using key fobs. We also installed an IOX-AUX cable in each vehicle to connect the NFC Reader to the engine. Then, we integrated our solution with the human resources department to assign specific skills to their individual key fobs. These skills then whitelist the driver in order to scan in and start the vehicle. If the driver does not have the specific skill set that the vehicle requires, the IOX-AUX cable will not allow the vehicle to start and the under-trained employee will not be able to operate it. This ensures that only the drivers who are trained in using the asset can drive it. Additionally, by logging which driver was driving which vehicle at any point of time puts more responsibility on the drivers to drive more carefully, as they then know that they can’t get away with driving irresponsibly without losing their whitelisting to be able to drive the asset. Swissport Cargo Services now has the optimal driver security policy to allow their fleet to be as successful as possible.

 

 

ZenduIT's Winter Maintenance solution was chosen to provide insight into which roads were plowed, salted as well as displaying visibility of progress to all local citizens on an interactive map. Working Together to Boost Public Satisfaction and Monitor Winter Operations in Real-Time After fleet implementation is complete, city officials and residences can expect to have large amounts of information available to them. Not only can winter maintenance departments better measure and report on plow position, spread rates and productivity, but the public can view plow routes through a public link. This partnership is exciting news as winter weather continues to cause headaches for those travelling and municipalities continue to direct their attention on improving their efforts.